April 2, 2016

[Online Shopping] my.Althea.kr

Hello there! ^^

Today I'm going to share my online shopping experience on another website. my.althea.kr

This website is quite a new one, started from year 2015.

As far as I know, the founder(s) first started to help oversea friends and families to buy Korean beauty products, and send them over. Sooner and later seeing the high demand, the business is established, so as the website.

Well, I'm not very sure about the founder story, but anyway that makes sense, right?
Personally that happens to me. I used to ask my Korean housemate to bring back new K-beauty stuffs once she is travelling back to Korea... and I'm so excited when she brought something back... Especially unboxing it! (sniffing the air enclosed in the box as if I can smell the air caught from Korea! *snap snap* back to the topic, girl)

FYI, the national flower of South Korea is Hibiscus syriacus, and it also known as Althea frutex.
That's basically explains how they got the name.

the home page

The website has a nice and simple concept. No fancy advert. No confusing information. Everything is clear cut and easy to understand.

As it is quite a new page, you may find not much of product choices available yet MORE are coming, I am sure!! The website is expanding, and I can see new products/items are being introduced from time to time.

C'mon lemme show you what I bought from Althea :)

Tigger is trying to help me unbox hahaha

Nice green color for Christmas theme
All items are wrapping tightly and carefully with bubble-type wrapper 

My first order from Althea!

My second parcel from Althea!
(sorry for the low lighting zzz)

Second batch order received safely!
**Please look forward for my individual product reviews in the future! :3**

Herein I wish to mention one incident happen during my second order.
I was scrolling the webpage and wanting to checkout using my cellphone.
However, my payment has failed to due to weak internet connection.
When it automatically brings me back to Althea website, I saw my order was posted yet unpaid.
As I was outside, so I thought to continue the payment when I got home.
Hours later when I get back home, I opened up the browser and it automatically brings me back to the online payment platform (which was failed to load earlier).
Without thinking much, I clicked on the payment.
Nevertheless, when I check again my order status on Althea, it hasn't change after the payment made.
Quickly I sent in my customer report to Althea Helpdesk to ask for help (it was a Saturday).
I am so thankful and happy to receive their reply on the next Monday. So efficient!
The personnel, Daniel, told me that they have manually updated my order status after confirming the payment, and my order is being processed at the moment. (hip hip horray!) :D

On other hand, I have been comparing products offer by Althea with another online shopping website, I find Althea usually offers a lower price. (be a smart shopper, always!)

Meanwhile, Althea provides FREE SHIPPING on orders above RM150! Direct delivery from Korea. (I tracked and traced my parcels all the way from Korea to Malaysia, so I know :D)

So you ask, what if my order is less than RM150?
The shipping fee for per order will be calculated automatically based on the mailing address (distance) before you proceed to payment.

As for me, it costs me RM35 per shipment, from Korea to Kota Kinabalu, Sabah.
I find it quite reasonable, but as for me, I would try to accumulate my orders until it exceed RM150 in order to get FREE SHIPPING! (why not heh)

Well. That's basically my personal encounters with Althea, and I am above satisfactions.

Hope this is informative enough for you if you're looking for a review for Althea online shopping website. :)

And here's a little goodie for you before leaving, a referral welcome code from me:
type this code before you checkout to entitle a special discount: ATAMY20-0572-EQXYN-HJEG


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